COMMAND
NAI AntiVirus Update
SYSTEMS AFFECTED
WinNT
PROBLEM
Ryan Hill found following. It's bacicly same and connected to:
http://oliver.efri.hr/~crv/security/bugs/NT/nai.html
The latest release 4.0.3.345 build also has known issues using the
Internet AutoUpdate feature for updating dat files. During
Internet AutoUpdate sessions, the message "could not connect to
AutoUpdate server" is displayed and the virus signature datfiles
are *not* upgraded, despite correct configuration in the registry.
The current configuration key for Internet update is:
HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\Update\ScriptLoc
It is of type REG_SZ and correctly reports the update location of
"/pub/antivirus/datfiles/4.x". Tests attempting to update the
datfiles remotely from another workstation with updated dat files
have not been successful.
If you choose to NOT install client scanning features of the
product, an error will occur when you attempt to access the
Anti-Virus settings for any mailbox. The message reads: "ERROR:
The mailbox for notifications cannot be resolved. Please reselect
the mailbox." This error message is also a known issue and while
cryptic, will probably be fixed in the next service pack or build.
There is also and incorrect version key created in the registry
during the install:
HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\4.0.2
should read 4.0.3 but this bug does not have any obvious affects
on server operation and is not reported in the release notes for
the product. This bug has been reported to NAI tech support by
myself during a previously opened support incident.
Finally, a few notes on the installation of this product.
GroupShield 4.x installations are VERY picky about account
permissions and in addition to the very specific installation line
items mentioned in the release notes, the following are also
required but not mentioned (probably assumed).
1.) Administrative shares must be active on the drive where
Groupshield is to be installed.
2.) The Exchange Service Account (also used for installation) must
have FULL CONTROL permissions to all Exchange related shares.
3.) The Exchange Service Account must also have FULL CONTROL NTFS
permissions to all Exchange Server operating directories.
SOLUTION
The current workaround is to manually download dat file updates
and to update the files locally from the Exchange Server. This
bug has also been reported to NAI tech support by myself during a
previously opened support incident.