COMMAND
HP printers
SYSTEMS AFFECTED
HP 5M, 5N printers
PROBLEM
In addition to using nestea2 to crash any HP printer, Ben from
Cisco seem to have found a way to crash certain HP printers with
a single perfectly legitimate SNMP packet.
The potential impact of this problem is that within a couple of
seconds, someone could crash all the HP 5M and 5N printers within
a whole network. Since the attack involves just one packet per
network connected printer, it would be very difficult to trace
where the attack came from. The danger is not that a person could
crash one printer but rather that a person could severly impact
printing in a fairly wide area.
Every time you run Ben's program "npadmin --languages" from:
ftp://pasta.penguincomputing.com/pub/prtools
against a 5N printer it will crash the mio card with a 79 error.
A 79 error is almost a catch all error message. There are so
many things that it can mean, that its meaning is very indistinct.
This has been reproducable with 5M printers too. (The 4 series
printers as well as the HP color LaserJets don't have the objects
that seem to cause the problem and the 5si printers don't seem to
be affected.). This problem has been reported to HP and they gave
it a case number 1420924269.
You can reproduce it by simply doing:
$ snmpgetnext scv-sirloin public 43.15.1.1.2.1.5 43.15.1.1.3.1.5 \
43.15.1.1.4.1.5 43.15.1.1.5.1.5 43.15.1.1.6.1.5 43.15.1.1.7.1.5 \
43.15.1.1.8.1.5 43.15.1.1.9.1.5 43.15.1.1.12.1.5
The fact that it does not affect 5si's suggests to Ben that the
problem might be in the way that formatter software passes the
information back to the MIO interface. In that case, it might
require a hardware upgrade to remedy the problem. This problem
does not seem to be mio firmware version dependent. The printer
that Ben did his initial reproduction of the problem on has a
J2552A MIO card in it running firmware version A.04.09 however
this was also tried on printers that run A.04.08, and A.05.05 and
they have the same problem.
SOLUTION
In keeping with corporate policy, HP is very tight lipped about
the problem and have said nothing since problem reported to them.
They will not say anything until they have a patch available.
Those that administer print services for an area might want to
keep an eye out for a new version of firmware from HP.