COMMAND

    Lotus Notes

SYSTEMS AFFECTED

    Domino Server 5.x, 4.6x, 4.5.7, 4.5.6, Notes Client 5.x, 4.6x, 4.5.7, 4.5.6

PROBLEM

    Jon Wallwork  posted following.   This text  is taken  from  Lotus
    Technote No 177362.

    It has been found that Notes crashes when running a Simple  Action
    agent that uses the Send Mail Message action and the "Include Copy
    of Document" option.  If you are running the agent manually from a
    Notes client, the agent may crash right away or shortly after  the
    agent completed.  When it crashes the Notes client, the crash will
    occur in nlnotes.exe.  If you are running the agent as a scheduled
    agent on a server, you may see the following error:

        "OLEMAINTHREAD WNDNAME: namgr.exe - Application Error."

    This agent functioned  as expected prior  to 1/1/2000, but  it has
    been crashing since the clock changed over to the year 2000.

    The problem  occur with  one of  the default  letterhead which  is
    very ugly and no  one would think to  use that one.   In addition,
    there is a very simple workaround mentioned in the Technote,  i.e.
    modifying  the  text  field  to  a  date field and update the mail
    template.  Of course, if you  create something of your own, it  is
    possible that you can be hit  by this problem.  But the  impact is
    minimal.

    Steps to recreate this issue.  The first four steps should be done
    while running a  Notes 4.6x client.   To reproduce the  crash, the
    last two  steps can  be executed  from either  Notes 4.6x or Notes
    5.x:

        1. Create a Mail file based on the Notes 4.6 mail template
        2. In the Mail file, set the Letterhead to the 'Gray  Gradient
           with  Lines'  by  selecting  Actions,  Mail  Tools,  Choose
           Letterhead,  select  'Gray  Gradient  with  Lines' from the
           Notes menu.
        3. Create a Mail memo, and save it as a draft memo as follows:
           a. From the menu select Create, Memo.
           b. Set the "Send To" field to any user.
           c. Enter "Test1" as the Subject.
           d. Click on the action "Save as Draft".
        4. Create an agent that will send the message as follows:
           a. Name the agent "Simple Action Send".
           b. Set the agent to run "Manually from Action Menu".
           c. Set the agent to act on "Selected Documents".
           d. Click the "Add Action" button to add the Simple Action.
           e. For the Action select "Send Mail Message".
           f. Set the "To" field to your own name (or the appropriate test name).
           g. Enable the "Include Copy of Document" option.
           h. Save the agent.
        5. Open  the 'Drafts'  folder and  select the  memo created in
           Step 3.
        6. Run the agent by selecting Actions, Simple Action Send from
           the Notes menu.

SOLUTION

    This issue  will be  addressed in  a Quarterly  Maintenance Update
    (QMU).  The  issue occurs in  cases where the  included document's
    Form  contains  a  Text  field  that  is being populated by a date
    value, for  example: @Created.  This issue  can occur  if the date
    value in the Text field is  prior to 1950 or any year  after 1999,
    not just for the year 2000.  The issue does not occur in all Forms
    that have a Text field set to a date.  To avoid the crash, use one
    of the following workarounds:

        1. Change the type of the Text field to Time.
        2. Make sure the value returned by the formula is a text value
           by using the  @Text function in  the formula for  this Text
           field.

    This issue can  be seen when  the included document  is from users
    who use the  "Gray Gradient with  Lines" letterhead in  their mail
    files.  Take the following steps to correct this letterhead:

        1. Select Subforms in the list of design elements in the  mail
           file.
        2. Edit the subform  called "Gray Gradient and  Lines." Change
           the field "tmpDate" to type Time.