COMMAND
Compaq Smart/2 RAID
SYSTEMS AFFECTED
Compaq Smart/2 RAID
PROBLEM
On 8/7/2001, Compaq released an updated driver for the SMART/2
series of RAID controllers to fix problems with the Windows NT
4.0 Post SP6a Security Rollup Hot Fix (Q299444). If you install
the hot fix on a server with an older version of the Compaq RAID
driver, then the server may bluescreen with the following error:
STOP 0x0000000A (0xfcc35000, 0xa, 0x00000001, 0x801e092a)
IRQL_NOT_LESS_OR_EQUAL
The issue impacts any servers with the following RAID controllers:
- Compaq SMART Array Controller
- Compaq SMART-2/E Array Controller
- Compaq SMART-2/P Array Controller
- Compaq SMART-2DH Array Controller
- Compaq SMART-2SL Array Controller
- Compaq Smart Array 3200 Controller
- Compaq Smart Array 3100ES Controller
- Compaq Smart Array 221 Controller
SOLUTION
The issue is documented on Microsoft's Web Site here:
http://support.microsoft.com/support/kb/articles/Q305/2/28.ASP
and on Compaq's web site here:
http://www.compaq.com/support/files/server/us/download/10541.html
Microsoft has also updated the actual Q299444 Hot Fix article:
http://support.microsoft.com/support/kb/articles/q299/4/44.asp